KINXZO
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About Us Milestones Certifications FAQ

FAQ

Answers to the most common questions from global buyers.

MOQ starts from as low as 10 pcs for standard models. For OEM/ODM customized products, MOQ is typically 500-1000 pcs depending on the product type and customization level. We support small trial orders.
Yes. We have our own tooling workshop, structural engineers and injection molding line. We can customize product appearance, dimensions, CCT, driver solution, packaging and brand logo per your requirements. Over 10 years of OEM experience.
Main products carry CE, RoHS and SAA certifications; selected models are UL/ETL certified. We are a National High-Tech Enterprise and can apply for market-specific certifications upon request.
In-stock items ship in 3-7 days. Standard orders take 15-25 days. Customized products (new tooling) take 35-45 days. Bulk orders are negotiated based on quantity.
We usually accept T/T: 30% deposit, 70% balance before shipment. Payment terms can be negotiated for first-time buyers. L/C is acceptable for large orders.
Standard LED luminaires come with 2-3 years warranty. Drivers and LED chips use reputable brands such as Meanwell, Inventronics, Cree and OSRAM. Free replacement for quality defects within warranty period.
We export to over 50 countries in Europe, Southeast Asia, Middle East, Australia and South America. We have an exclusive distributor in Vietnam and long-term partners in Europe and Australia.
Yes. Samples are available — sample fee is often refundable on bulk order, buyer covers shipping. Samples ship in 3-5 days.
Click the WhatsApp button at the bottom right, email us at kinxzo1980@gmail.com, or fill in the inquiry form. Send us your model, quantity and target market, and we will reply within 24 hours.
Standard CCT options: 2700K/3000K/4000K/5000K/6500K, CRI 80/90/95 available. Special color temperatures (e.g. 1800K, RGBW) can be customized.
We support 0-10V, TRIAC, DALI, Bluetooth Mesh and WiFi (Tuya/Mijia) dimming. Smart models work with Mijia, Tuya, Alexa and Google Home.
Your logo can be printed on products, packaging and manuals. Neutral packaging is standard; custom color boxes require MOQ of 500 pcs. FSC-certified packaging available on request.
Samples ship via DHL/FedEx/UPS, freight collected. Bulk orders ship FOB Shenzhen (Yantian/Shekou) or CIF destination port. We work with your nominated forwarder if required.
You are welcome to visit. Our factory is in Jun'an Town, Shunde, Foshan, about 40 minutes from Guangzhou South Railway Station. Book an appointment in advance; we can arrange pickup for overseas buyers.
Smart models are compatible with Mijia (XiaoMi Home), Tuya, Alexa and Google Home. They support WiFi and Bluetooth Mesh networking, with voice control and scene automation.

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Contact us directly via WhatsApp or email, we reply within 24 hours.

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